Inbloom - unsolicited customer comments about our exemplary service ** PLEASE DESCRIBE THIS IMAGE **View Shopping Cart
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We've got Happy Customers!
We work hard to keep our customers happy. Customers love our easy to use website, great prices and exemplary customer service. Here are some unsolicited customer comments we've received from our happy customers:

You guys continue to be the Industry Standard. Proud to be associated with you.
Thank you very much. You guys are the best - really - the absolute best!

My name is James _____ and last week I used your company to have some flowers delivered. I just wanted to drop you all a line and let you know how pleased I was with your service.
My wife and I run our own home business, and recently we just completed a major project. There were two people who helped us out last minute to make sure our project launched on time - without them we would have been sunk. So we decided to send them both some flowers as a way of saying thank you.
I don't normally have flowers delivered - I usually go to our local florist and buy them myself for my wife. So I was very dismayed when I found that the majority of sites told me I had to use a credit card to place my order. I don't use my credit card on-line, so I narrowed my search to those companies that accept PayPal. The next stumbling block I came across was the sites that did take PayPal would not let me send flowers because I lived in Canada and was trying to have the flowers delivered to the US.
Enter In Bloom. I had no problems whatsoever finding an arrangement to send (my wife was looking over my shoulder the whole time because she doesn't completely trust me with things like this, not that I blame her) - in fact, if anything it was difficult choosing just one. We ordered two arrangements sent to two different addresses, set to arrive the Friday of that week. Not only was I able to pay securely through PayPal, but you guys gave me absolutely no troubles when I indicated I wanted to send something to the US even though I lived in Canada. After placing my order I even called your 1-800 number, and got quick and courteous service and a representative that answered all my questions. The flowers arrived on time, and we received two very nice e-mails from our helpers saying they both loved their arrangements.
Thank you very much. We have bookmarked your site, and you can expect to see future orders from us.
Sincerely, James

Hi! My name is Kim, and I have only ordered 2 items from you so far, but I promise you that I will NEVER go to any other florist EVER!!! You have delivered both of my ordered items that were so beyond my expectations that I will never buy from anyone else ever again!!! I so appreciate your honesty in advertising and fulfilling your orders exactly as you promised. I have never written to a company before, but you really deserve some EXTRA KUDOS!!!! Keep up the good work, and I look forward to using your company for many years to come! I'm even spreading the good word about you to as many people I can find!!! Thanks for making the people in my life a little happier with your artistry.
Your loyal customer, Kimberly

I would like to say thank you for the wonderful service I have received over the last year. Your arrangements are exquisite, delivery excellent and online ordering convenient and easy. My Wife is always happy with the flowers she receives and I will continue to order through my local florist for the future.
Currently celebrating our 8th Anniversary.
Thank you,

Steve D

Service like that, it's rare now a days....because of Twila's winning attitude, you have a customer for life. We will spread the word!
Just wanted to let you know that someone out here noticed! Thank goodness someone still cares about good old human customer service!
Glo H from Ohio

Great responsive company, excellent friendly service, I made a mistake on the order form and they called me right away and told me they had corrected it and found the proper address for me. Definitely recommend them highly! Jon B

This kind of personal attention is a rare surprise in an online company. It is good to know that there are real people at the other end of my computer.

Thanks so much for your email and voice mail today. She received the flowers today. I really appreciate your prompt response(s). You have provided excellent customer service and I will recommend your site to anyone who needs your services. Thanks again...

Thank you so much for the kind attention that you paid in light of an honest error. When an error occurs, these days, many vendors ignore the consequences or - in some strange cases - try to turn the blame back on the customer. It was so very refreshing to see and hear the kind words coming from you and your company. This is a very special time for Jane and myself (first time parents) and we were happy to have you share it with us ---- the participation of our neighbors was by accident!
Thanks again for providing us with beautiful flowers and a unique story that will fondly live in our memories forever.
With fond admiration,

Thank you so much. I have sent a lot of flowers over the years, both within the USA and to Europe and Mexico and Canada. but have never before had the kind of connection and service that you have provided for me. Thank you for your leap of faith! Your willingness to do so, certainly saved the day. Rest assured I will always consider using your excellent service again.

Yes, she was thrilled - left me a message at my office and at home and mentioned them again over the weekend. Also, just wanted to let you know that everyone I talked to (by phone) and email at was just great - very helpful and friendly.

Ordered an arrangement from you for friends in Clackamas and they are simply thrilled with it. But from what they described, I am thrilled with it too!!!!! I feel so fortunate to have located you on the net and after reading your Consumer Alert page, feel doubly so. Had quit wiring flowers for quite a long time as what was finally received was not what I thought it should be but was pushed for a gift so thought would try one more time and you have restored my faith in sending flowers once again...but will only use you if possible. Thank you so! much for the excellent work......Happy Holidays.....

Thank you...I will! I love your website and all of your arrangements, better than any other...truly!! Thank you for all your help earlier!

Thank you so much for getting back to me tonight! I'm very impressed. You will be highly recommended to my friends.
Thanks again.

I've ordered from you before and you did a great job! Finally an online florist I can trust to do the job right!

I just wanted to let you know that my mom said the flowers she received for her birthday yesterday were GORGEOUS!!! Thank you for making me look good!! One year I tired another internet service and they sent dead - or nearly dead flowers. Thank you Thank you THANK YOU!!!

I would like to thank you for your excellent service in the flowers sent to my Mother. She received them yesterday after returning home to the hospital. She was thrilled with the arrangement and asked me to send her thanks as well. Looking forward to a continued relationship.

Dear Jonathon:
I will only order my flowers and gifts through you as you have proven to me that what you send is from the heart and soul of your business. I am so pleased each and every time that I do business with you. It is easy to do business with professionals who enjoy what they do. Thanks again for making me look good!

Dear inbloom
thanks so much for taking the effort to make sure that she got her flowers yesterday, and that they were special in appearance; she said they were beautiful, and is thrilled with them; you helped to make a new 90 year old woman very happy, and thus her daughter. I really appreciate your efforts to fulfill my request; I will of course use you in the future; oh, by the way, the young man who delivered them, was very sweet, and told her caregiver, to wish her a very happy birthday! A very nice touch...thanks again,,,,Adele P. M
Jonathon and Twila.
I just wanted to say a quick thanks for everything yesterday. Katie called last night, she got the flowers, and she said they're beautiful. She's never seen sunflowers with the red tint that these have (whatever that means). I'll definitely be using you guys again.
thanks again.
John G
Dear Jonathon and Twila,
Thanks so much for filling my order quickly and making sure a beautiful arrangement made it's way to my Mother in Law for her special day. I will be sure to pass the word on the wonderful service provided by, a rare thing this day in age. I know this family will be back when the need arises for flowers.
Thanks again,
Nancy S
Thank you so much. I must say this is the absolute BEST and QUICKEST response I have ever had from ANY customer service question I submit. Usually takes at least 1-2 hours sometimes a day. Thanks again. I'll visit again. ;-)
Thanks! For letting me use the coupon. I really wasn't expecting it because I thought you were required take it to a florist in person. But thanks! You are so nice. It's great to hear from real people. I am sure I will be using you in the future (I've bookmarked you!), and I know my mother-in-law will like the flowers for Mother's Day. She loves the Teleflora arrangements. Last year I got her the Teleflora Crystal swan and the year before I got her the Teleflora Teapot. She's a feisty 77-years old and enjoys those kinds of things. I would love to recommend you to my friends. I'm trying to ease them into on-line purchasing, etc. Sometimes they can be such dinosaurs!
Thanks again for everything!

I ordered flowers from you all this past Sunday. My girlfriend told me that they were the most beautiful arrangement she has ever seen. Thank you very much. Until next time...

Hi: The order in fact was delivered today, Thursday and my dear friend was thrilled. She stated that the arrangement is gorgeous and I'm very happy that it will give her much deserved pleasure as she's recuperating from a quadruple by-pass surgery. Thank you and may I also commend you on your very courteous and helpful manner. Please be assured that I will not hesitate to use your services again & again.

thank you so much for the phone call and quick email response to the receiving of my order. Will definitely recommend your service to others. Thanks again. This whole on line ordering thing is new to me and still makes me a little nervous!!!!
Thanks again
You're great! thanks for all of your help. And, in case you wondered, the flowers are beautiful! I'm sure we'll be doing business again. Thanks again,
I was just informed that the flowers were in fact received by Mr. Thomas. Thank you soooo much for your help. The arrangement is beautiful. Your help is very much appreciated. I intend on using you in the future and recommending you to all my friends.
Again, Thank you,
Holly Mc
Thanks for the flowers. I hear that they looked great and that my mom was ESPECIALLY pleased! Thanks for the great service.
Garr R Osaka, Japan
Thanks, inbloom!
You're arrangement arrived, was well received, and we are more than happy with your service. The phone call over the address mistake was quite unexpected, a personal touch in this age of emails. You're now in our "favorites" folder and will be using you in the future.
Thanks again.
Doug S

** PLEASE DESCRIBE THIS IMAGE ** is the internet division of: Expressions In Bloom - a Real Florist located at: 1575 NW 9th St., Corvallis, Oregon 97330 -
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Same Day Flower Delivery

Using Inbloom flowers to send your floral gift and you are assured of the highest level of personalized service, as well as quality fresh flowers and prompt delivery from our preferred network of the finest florists in America and Canada. We use a well tested network of local florists to deliver fresh flower arrangements to your loved one's home or office. We are florists ourselves, passionate about the floral industry and dedicated to delivering the best customer service found among online florists. All our internet business is handled in our Brick and Mortar flower shop, surrounded by the lovely sights and smells of flowers from all over the world. Whether you choose to order online from our web site or call our toll free phone number (800-405-5666) 24 hours a day, we promise you our dedication to delivering the finest and freshest flowers and plants, and the highest quality gifts and gift baskets. Inbloom Flowers is committed to making sure that sending flowers and gifts is safe and easy, and an experience that will keep you coming back to us.

Our 100% Floral Delivery Guarantee

Inbloom Flowers offers a 100% satisfaction guarantee on our flowers, gift baskets, plants and services. Our flowers come with same day delivery at no extra charge - if you place your order before 1:00 PM in the recipient's time zone we can arrange delivery on that day. We use our preferred floral network of local florists nationwide we can usually have your gift delivered within a few hours of ordering. A great service for those last minute gifts or to send a bouquet for a special date that may have slipped your mind. Flowers delivered same day and unmatched customer service - make Inbloom Flowers your personal online flower shop today!
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